Privacy Policy
At Study Hard, safeguarding your online privacy is paramount. Our policy outlines our commitment to this endeavour and explains the measures we take.
What information do we collect?
We gather names, email addresses, physical addresses, and phone numbers. These details are utilised to communicate with you regarding your orders or inquiries. The data collection may occur through various channels, including:
- Website contact and information request forms
- Orders placed on our platform
- Telephone conversations
- Email exchanges
- Any other form of communication initiated by you
All personal information is securely stored in our database. You can request access to the information we hold about you at no cost, provided it is done on an individual basis. We maintain strict protocols to ensure that information is not disclosed to anyone until their identity is verified and directly linked to the requested information.
Rights of individuals
You have several rights concerning the information we hold about you, including:
- Access to your information and details about how we process it
- The ability to withdraw consent for processing your information at any time, with some exceptions
- Requesting rectification of inaccurate or incomplete information
- Asking for erasure of your information in certain circumstances, subject to legal obligations
- Objecting to or requesting restriction of our processing of your information in certain situations
For more information about your rights, please refer to [link to relevant regulations].
What we need from you
It is your responsibility to ensure that the information provided to us, whether by you, individuals associated with you or your business, or on your behalf, is accurate and up to date. Any changes should be communicated to us promptly.
When do we share information?
We do not sell or share your personal information with third parties. Some products or services may involve sharing information with our partner companies/organisations to process your orders. However, we ensure that these third parties maintain the security of your information and do not use it for other purposes.
In circumstances where we believe your site usage is unlawful or harmful to others, we reserve the right to disclose relevant information obtained from the site about you to prevent or address such conduct.
Marketing Communications
Periodically, we may send marketing emails to existing customers regarding relevant products or services. You can opt out of these emails at any time using the provided link. However, we may still send important messages related to product updates, subscription renewals, or specific inquiries made by you.
Security
We employ Secure Sockets Layer (SSL) technology to encrypt all personal and credit card information before transmission over the Internet. Credit card details are stored in encrypted form in a separate database from our website database for added security. Digital certificates are issued for credit card transactions to ensure data integrity.
Use of Cookies
We use cookies to enhance your browsing experience and gather insights into site usage for improvements. Most parts of our site remain accessible even if you disable cookies, although some features may be limited.
How do we use your information?
The information collected helps us better understand site usage patterns and page visits, aiding in the continual improvement of our platform.